#LYFT SUPPORT NUMBER HOW TO#
#LYFT SUPPORT NUMBER DRIVERS#
#LYFT SUPPORT NUMBER DRIVER#

Using that system, both the driver and passenger then arrange a meeting location to retrieve the overlooked item. Once the forgotten item is found, the driver contacts the passenger.Ī third-party app is used for all driver-passenger communications, both in voice and text. The driver is notified on their mobile phone via text, alerting them that a customer possibly left an item in their vehicle. The first step is for the passenger to input the information regarding the lost item into the Lyft system. So the answer to the question of when to use the Lyft Lost and Found system is whenever a passenger discovers they are missing an item and suspect they left it in a Lyft vehicle.Īt that point, the passenger is expected to follow the process. That puts the focus back on driver-passenger cooperation. It will not hold the property for the owner or return it. Lyft as an organization will only facilitate a meeting between the two parties.

Lyft will only become involved if the passenger and driver cannot agree to a meeting time and location. The driver will have possession of the forgotten item until a return to the passenger can be arranged. The focus of the Lost and Found process Lyft employs is on the driver and passenger because the company no longer accepts lost items at its hubs. The goal of the process is to facilitate the quickest return of a customer’s property as is possible. There is also a fee associated with the return of the item.įor items discovered at the end of a shift, Lyft has an internal process it employs. The other option is to wait until the driver has time to meet at an agreed-upon location. While the driver will be as accommodating as possible, getting the item back quickly will require the passenger to work within the driver’s schedule and may require the passenger to travel to meet the driver.

This means they will have to work with the driver to arrange a meeting time and location.

#LYFT SUPPORT NUMBER DRIVERS#

The passenger should realize, however, that Lyft drivers are independent contractors. If done soon enough, there is a good chance recovering that item can happen very quickly.Ī passenger that discovers an item is missing after more than a few hours can use the Lyft App to initiate a forgotten item return procedure. The second tactic is using the Lyft App to contact the driver. The first is the data every Lyft ride collects from a passenger, including:Įssentially, this data can be used as a map to help a passenger locate missing items or provide a starting point for tracking the item down. To facilitate that coordination, Lyft uses a combination of tactics. Retrieving an item requires coordination between the driver and the passenger. Lyft does not have a traditional lost and found system in the sense that there is no central pickup location a passenger can visit, prove the item was theirs and have it returned to them. There was a time when leaving personal belongings behind in a cab was almost a guarantee that the item was gone for good.Īt best, the return of a lost item from a random cab driver was very slim.

#LYFT SUPPORT NUMBER HOW TO#

How to Use Lyft Lost and Found as a Driver.

How To Use Lyft Lost and Found As a Rider.

Lyft support number